E-commerce in the VAT Directive
The democratisation of technology has brought with it significant changes in the ways in which companies of all sizes and from all activity sectors operate. This has resulted in a much wider use of new online distribution channels and subsequent changes in consumer shopping habits.
Given its far-reaching implications for both companies and customers, it is hardly surprising that the new European E-commerce VAT regulation that entered into force in July 2021 has become such a recurrent topic, appearing not only in specialised publications but also in everyday media.
In certain conditions, this new scheme affects B2C companies supplying goods or services to consumers in different Member States (distance sales or service providers that are not established in the country of consumption), and it also affects electronic platforms or interfaces that enable B2C sales of their own products or services, or that facilitate their sale to external suppliers.
Our website serves to
Analysis of the implications that the new VAT Directive has for the company’s E-commerce operations.
A global VAT service that covers any incidents that may arise in the different Member states as a result of the periodic VAT declarations submitted by the company, if any of the special One Stop Shop (VAT OSS) schemes are applicable to their E-commerce operations.
The provision of technical support to the company’s internal IT manager to help with their VAT automation processes.
Situation prior to July 2021
The Council Directive 2006/112/EC (the VAT Directive) contemplated simplification measures, which aimed to reduce the administrative burden of companies supplying goods or services B2C in their operations involving consumers located in different Member States.
In practice, however, these measures did not stop companies from having to register in more than one Member State in order to declare and pay the local VAT that was applicable to their B2C operations with local customers, constituting a significant administrative burden for many of them.
Until 1 July 2021, the simplification measures defined in the VAT Directive, which were designed to reduce the burden of companies undertaking B2C operations between the different Member States, were as follows:
A Mini One Stop Shop (MOSS) was introduced on 1 January 2015 for B2C telecommunications, broadcasting and electronic services (TBE). This was comprised of two special schemes, the Union scheme and the Non-Union scheme, for companies undertaking operations from a different Member State to where their customers were located or from abroad, respectively. These schemes enabled companies to register and declare the VAT resulting from their provision of TBE services to the different Member States through a single Member State.
The MOSS system was not applicable to any B2C services other than TBE. This meant that any suppliers that were operating from a third country or from a different Member State to where their customers were located, were required to register in each Member State in which they were supplying their services to an end customer if local VAT was to be applied in accordance with the applicable location rules (i.e. accommodation, vehicle rentals, work on immovable property.).
Except for cases that were subject to special taxation. This threshold was between 35,000 and 100,000 euros, with the exact amount varying depending on the Member State. If their sales were below said threshold, B2C distance sellers were not obliged to apply local VAT or register in the country.
This meant that once the distance sales of goods to local customers had exceeded the country’s corresponding threshold, the supplier was obliged to apply local VAT and register in the Member State in order to proceed with the declaration and payment of the applicable VAT.
What happens after July 2021?
On 1 July 2021, the E-commerce VAT obligations established in the VAT Directive were modified by Directive 2017/2455 and Directive 2019/1995 (the E-commerce VAT Directives), which aimed to reduce the burden of formal VAT obligations and tackle the considerable amount of fraud resulting from B2C operations. The main changes are:
1) Extension of the One-Stop Shop (OSS) system
In order to facilitate compliance with the formal obligations derived from E-commerce operations in the different Member States, three special One-Stop Shop (OSS) schemes were regulated, namely:
This scheme, which already existed prior to July 2021 for telecommunications, broadcasting and electronic (TBE) services provided to end consumers, has been modified to also include other types of B2C services that are subject to VAT in the EU Member State where the consumer is located (the Member State of consumption) according to the applicable location rules.
The new E-commerce regulations have not modified the existing rules regarding the place where the services are provided, but rather they offer a simplified procedure for declaring VAT owed in the EU Member States where the service is provided. This is a non-exhaustive list of B2C supplies of services by non-EU established taxable persons that could be declared under the Non-Union scheme: accommodation services, admission to cultural, artistic, sporting, scientific, educational, entertainment or similar events; transport services; hiring of means of transport, etc.
if, according to the applicable location rules their services are levied with the local VAT corresponding to the country of consumption, companies will not be required to be registered in every single Member State in which their B2C E-commerce operations take place. Instead, the VAT on B2C sales may be declared and paid on a quarterly basis through the IOSS system. For this purpose, the companies will be required to submit the aforementioned declaration in their Member State of Identification (which the taxable person will be free to choose under the Non-Union scheme, or which will be the country in which the company is established under the Union scheme).
According to Council Regulation 282/2011 (article 63c), these records must contain general information including the Member State of consumption, the type of operation, the date of the operation and the amount of VAT payable, as well as more specific information, including details of any payments received on account and the information used to determine the place where the customer is established, has their permanent address or usually resides.
These records must be kept for 10 years from the end of the year in which the operation took place, irrespective of whether the taxable person has stopped using the special scheme or not. During this period, these records must be made electronically available to the Member State of identification or any Member State of consumption that may request it, without delay.
2) Role of electronic interfaces in the management of VAT for the B2C operations in which they intermediate
Taxable persons who facilitate distance sales of goods through the use of an electronic interface, such as a marketplace, platform, portal or similar means (EI), will be obliged to collect the VAT on those sales.
For this purpose the VAT Directive (article 14 bis) has established a new legal provision in which a taxable person is considered as “a deemed supplier” if they facilitate the following supplies of goods through the use of an electronic interface:
— Goods imported in consignments of an intrinsic value that does not exceed EUR 150 supplied to a customer in the EU, irrespective of whether the underlying supplier/seller is established within the EU or outside the EU.
— Goods which were already released into free circulation in the EU, and goods that are located in the EU and that are supplied to customers in the EU, irrespective of their value, when the underlying supplier/seller is not established in the EU.
3) Changes to import VAT for small consignments
The new E-commerce rules have brought about significant changes in the payment of VAT on the import of small consignments:
Important note
The special VAT declarations resulting from the new E-commerce VAT system are in addition to and not in lieu of the VAT declarations that a company may be obliged to file in any of the Member States in which they operate, in accordance with the applicable national regulations.
This may be the case for companies selling goods that are located in their own Member State to end consumers (as is often the case with companies that have signed up to an Amazon FBA scheme).
Who can benefit from the simplification measures and what supplies are they applicable to?
The Non-Union Scheme can be used exclusively by non-EU established taxable persons. Even if the taxable person is registered or obliged to register for VAT purposes in one of the Member States for supplies other than B2C services, they will still be able to use the Non-Union scheme for their provision of B2C services.
As of 1 July 2021, the Non-Union Scheme will cover all supplies of services (including TBE services) that are carried out by the taxable persons defined above to end consumers who are deemed supplied in the EU. If the supplier opts to use the Non-Union scheme,they will have to use the scheme to declare and pay VAT for all their B2C supplies of services in the EU.
Here is a non-exhaustive list of B2C supplies of services that could be included in the framework of the Non-Union scheme:
— Accommodation services carried out by non-established taxable persons,— Admission to cultural, artistic, sporting, scientific, educational, entertainment or similar events, such as fairs and exhibitions,
— Transport services,
— Services of valuation and work on movable tangible property,
— Ancillary transport activities such as loading, unloading, handling or similar activities,
— Services connected to immovable property,
— Hiring of means of transport,
— Supply of restaurant and catering services for consumption on board ships, aircraft or trains etc.
What do you have to do to adapt to the E-commerce VAT Directive?
Although it might seem obvious, adapting a company’s operations to the new E-commerce VAT Directive which entered into force on the 1st July 2021, involves a three-step process, namely:
In certain conditions, this new scheme affects B2C companies supplying goods or services to consumers in different Member States (distance sales or service providers that are not established in the country of consumption), and it also affects electronic platforms or interfaces that enable B2C sales of their own products or services, or that facilitate their sale to external suppliers.
It is important to note that the fact that a company also undertakes other commercial activity does not mean that it will not be affected by the new E-commerce rules. In fact, a company may face a mixed situation where in addition to using one of the new special E-commerce VAT schemes, they will still have to comply with the general VAT obligations in one or several Member States.
As a general rule, we can conclude that:
— The new E-commerce regulations will not apply to companies that do not participate in any of the aforementioned activities.
— If they do, then other circumstances will have to be considered in order to determine whether or not the company is affected by the new regulations. For this purpose, other additional aspects must be considered, including:
- The volume of B2C sales in each of the Member States concerned (the previous thresholds that required local VAT to be charged on sales in excess of the specific amount established by each country have been consolidated and reduced to a total amount of 10,000 euros for all of the company’s B2C operations).
- Whether the company participates directly or indirectly in the transportation of goods.
- Whether the traded goods are supplied by external suppliers that are not established in the EU.
- Whether the traded goods are valued at less than 150 euros or whether they are imported in a Member State other than the country of destination.
- Whether the company consistently asks their customers for their VAT number for B2B transactions and verifies the validity of said number in the VIES database.
In any case, it can be understood that:
— Any companies that already do distance selling that have had to register in different Member States will be affected by the new E-commerce regulations. After considering the implications of the regulations, these companies will have to decide whether applying one of the one-stop shop schemes is both feasible and advisable.— It is also likely that the new E-commerce regulations will be applicable to companies operating their own online shops (irrespective of whether the B2C supplies are of products from within the EU or outside of the EU).
Once the VAT implications for the company have been identified, the next step will be to determine whether the company has the capacity to generate the data required in order to comply with the obligations derived from the new E-commerce VAT regulations.
As with the previous step, this task will also require an in-depth analysis, which, in this case must take into account the sufficiency of the data and reporting technology, in order to determine:
— How it is: How the data relevant to the company’s management of the VAT resulting from its business flows is structured in the database, and how the information required to manage the company’s VAT obligations can be generated from this data.— How it will be: Whether the structure of the company’s database of data relevant to the company’s management of VAT resulting from its business flows is sufficient, and whether the manner in which this data will be reported meets the company’s needs when managing their VAT obligations under the new E-commerce regulations.
This task will also require input from the company’s IT department that will work in conjunction with the aforementioned agents. Likewise, it is important not to rule out the need for external IT consultants, or a network of VAT consultants who can cover the different countries involved.
At the end of the process, and taking into account the implications of the new E-commerce VAT regulations on their B2C operations, the company will have to decide if they feel that they are in a position to ensure compliance with all of the obligations derived from these regulations, based on:
- Their existing administrative procedures and work routines.
- Whether they have the technology available to configure the relevant data and generate the necessary information, and, where applicable, VAT declarations (ERP / accounting software / solutions for submitting VAT declarations).
The conclusion may well be that changes are required, and that perhaps the most efficient solution would be to totally or partially outsource their VAT declaration obligations, whether on a provisional or definitive basis.
Our services
Obtain a direct response to any questions you may have regarding the implications that the new E-commerce VAT rules may have for your company.
We provide short and simple answers to any questions your company may have about how your operations could be affected by the E-commerce VAT rules.
We provide second opinions on the conclusions that have been reached by the company’s internal tax department or tax advisors.
Automate the management of your VAT obligations. Setting the correct parameters of your ERP will facilitate greater automation of the management of any indirect national and international taxation obligations derived from your operations.
We can help your company’s IT department or external technology suppliers implement the recommendations related to VAT automation and process optimisation that are identified in our VAT review. For this purpose we offer a multidisciplinary team composed of a VAT specialist and a member of our IT department.Depending on the chosen approach, this may involve helping your company to:
— Update their ERP master data to enable the system to produce reports containing the information necessary to comply with your VAT obligations.
— Develop your own internal reporting solution.
— Select and integrate with the external reporting solution.
Companies established in third countries that choose Spain as their State of Identification for the purposes of the import scheme and which are operating from a country that has not concluded a mutual assistance agreement will not be able to deal directly with the Spanish authorities.
Instead, they must appoint a local intermediary to represent them in any matters regarding compliance with the formal and material obligations of this special scheme, who will act in their name and on their behalf before the tax authorities.
As a company authorised to provide this intermediation service, IVA Consulta is in a position to intermediate in matters concerning the import scheme.
Understand your company’s situation, prevent risks and identify opportunities to optimise your VAT compliance obligations derived from the E-commerce VAT rules.
The aim of our review is to determine to what extent your company is complying with the E-commerce VAT rules, as well as identifying any actions that may be required in order to reduce risks, optimise VAT financing costs, or reduce the administrative burden, by opting for any of the special one-stop shop schemes.
Once the scope of the review has been defined, and taking into account the particularities of the company (size, internal organisation, complexity of its operations, etc.) we will proceed to:
— Identify the standard transactions resulting from the company’s international E-commerce operations and determine the implications of said transactions in terms of the VAT obligations in the different countries concerned.
— Identify and determine the implications of the new E-commerce VAT regulations on:
- The business flows resulting from the company’s operations.
- Contracts signed with customers and suppliers.
- Reports drawn up and routines followed in order to comply with their VAT obligations.
— Determine the company’s control routines and procedures in order to guarantee:
- The adequacy, accuracy and accessibility of the data necessary to comply with the E-commerce VAT obligations.
- The adequacy of the support documents.
- The consistency of the declared data for the purpose of different jurisdictions.
— Determine the adequacy of the administrative processes, internal routines and reporting capacity of the ERP or accounting software for compliance with the E-commerce VAT obligations.
— If necessary, identify the changes that must be made to the administrative processes, control routines and the software’s reporting capacity, in order to optimise the management of VAT compliance obligations, minimise risk and reduce VAT financing costs.
Outsource compliance with the VAT obligations derived from E-commerce operations and the handling of incidents in the different Member States.
Depending on the circumstances, outsourcing compliance with the VAT obligations derived from E-commerce operations and the handling of incidents arising from them may often be the most efficient option when considering cost versus benefits.IVA Consulta can provide this outsourcing service, which encompasses the following:
— Diagnostic review. A VAT review will firstly be conducted to determine the extent to which the company complies with the E-commerce VAT obligations, and assess the routine controls that are performed.
— Implementation. The conclusions drawn from the review will be used to determine the actions required to remedy any deficiencies detected, access the relevant data, or put in place the necessary internal routines to ensure the correct implementation of the outsourcing service.
As one would expect, in order to ensure a smooth migration, an interim period may be required in which we will work in parallel with the company’s internal department.
— Outsourced tasks. IVA Consulta will assume the following tasks within the scope of the outsourcing services:
- Appointment of a person to supervise the service provision and who will be in charge of the following:
- Coordination of data input through our online PlatformVAT
- Clarification of any doubts related to technical matters or the service provision.
- Compliance with all formal and material VAT obligations of the Member States arising from their E-commerce operations, namely:
- VAT registration /deregistration or census modification when changes in the company’s legal or operational status make this necessary.
- Completion and submission of periodic VAT declarations and handling of payments where required.
- Dealing with any incidents and requests for information arising from the submitted VAT declarations.
- Maintaining the VAT records required by the regulations.
Companies that opt into any of the special one-stop shop (OSS) schemes are required to keep records of all of the transactions included in the declarations submitted for any of these schemes for ten years.
The content of these OSS records are outlined in the VAT Directive and European VAT regulations, as well as the Spanish transposition regulations. They must be made available to the taxation authorities of the Member States of consumption who may request that they are submitted electronically.
The technical standards for these records (known as SAF-OSS), if they have to be submitted to other tax authorities, are set forth in Annex IV to the Commission Implementing Regulation (EU) 2021/965 of 9 June 2021, applicable from 1 July 2021.
IVA Consulta is available to:
- Assist the company’s IT manager in drawing up the aforementioned OSS records.
- If the company wishes we can use their accounting information to draw up and maintain these records.
About us
IVA Consulta is a firm dedicated exclusively to advising on indirect taxation and customs matters.
We are a professional services firm specialised in VAT, Customs and indirect taxation with a wealth of experience advising companies on complex operations both nationally and internationally.
Our team, which is comprised of lawyers and economists is led by Pablo Luján and Manuel Pérez de Algaba, professionals with extensive professional experience in multinational audit firms.
The globalisation of the economy means that a specialised VAT consultancy firm cannot focus solely on a single country and it must consider a global perspective. For this reason we collaborate and form alliances with both national and international firms.
We are very aware of the increasingly important role of new technologies in the field of indirect taxation, and this is reflected both in our service portfolio (automation of the management of VAT obligations, outsourcing of SII obligations) and in the development of internal tools that improve our efficiency.